Status The product is processing or receiving data. Ready, Resume, and Attention lights on. Asia Pacific and Oceania. Raise the jam access door, and then pull out tray 1. Select from the products you own. Workaround You can still print when a print cartridge is out of toner. We were unable to retrieve the list of drivers for your product.

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If you prefer detailed steps, see step-by-step instructions for clearing a paper jam c in English. If you need detailed steps, see step-by-step instructions for loading paper c in English.

We are unable to determine your warranty status for the product and serial number provided. Already have an HP account? This page requires Javascript. Control panel lights and buttons. Wait until the Ready light stops blinking before proceeding.

Issue The product does not feed paper. Remove any paper from tray 1.

Thus, the warranty has been removed from this product. If the issue persistsservice the product. Issue Paper is jammed in the product. It is in printers category and is available to all software users as a free download.


HP is compiling your results. When you remove jammed paper, pull it straight out of the product. Select from the products you own. It matches the product: Blinking lights The following sections describe the most common combinations of blinking lights.

Open the front access door completely. This product was sold by a reseller. However, print quality diminishes when a print cartridge is out of toner. Select Off to turn off the override feature later, if cokor. Disconnect the USB cable from the back of the product.

HP Color LaserJet CP Printer | HP® Customer Support

Europe, Middle East, Africa. Make sure that all print cartridges are installed Open the front access door completely. If the issue persistscontinue to the next step.

Let HP identify any out-of-date or missing drivers and software. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information cilor solutions.


HP Color LaserJet CP1215 Printer User Guides

Issue The print cartridge indicated by the blinking light is either missing or out of toner. The product is going through the startup cycle after you turn on the product. Drivers may be in development co,or please check back at a later date or visit paser product homepage. Please verify your product is powered on and connected, then try again in a few minutes. Warranty withdrawn refurbished product: Open the front access door completely Pull out the print cartridge drawer.

Wait until the product is idle and silent before continuing.